Covid Info

Plan your summer holiday worry-free & book flexibly 

Dear guests,

Corona and the required measures to prevent or contain the spread of the virus are currently a big part of our lives and will probably will be with us in the summer as well. We and the entire region are completely aware of our responsibility and can ensure you that we will undertake everything humanly possible to protect your from infection – Your safety, well-being and your health are our main priority! Despite certain limitations, nothing stands in the way of a fantastic summer holiday in Serfaus-Fiss-Ladis according to the current predictions, and you can look forward to the regular relaxing and adventurous summer sports holiday, including use of our wellness area. Considering the current situation, we've relaxed our cancellation conditions for stays in the summer season 2021, so that you can relax and plan and book your holiday.

  • keyboard_arrow_rightSpecial cancellation conditions apply for stays booked between 11.06. - 16.10.2021

    A free cancellation/change of booking is possible up to 14 days before the start of the vacation for the guest without giving reasons.

    Until the day of arrival a free cancellation/change of booking is possible under the following conditions:

    • In case of classification of the country of origin as a risk area and related quarantine regulations upon arrival.
    • In case of an upright travel warning for Austria/Tyrol/Region Serfaus-Fiss-Ladis and associated quarantine obligations on the return journey
    • Border closures
    • Official closure of the mountain railroads and infrastructure businesses
    • Official closure of the accommodation facilities

    Otherwise the usual AGBH 2006 apply.

  • keyboard_arrow_rightRefund

    Any deposits will be refunded in full in the cases listed! For cancellations after the free cancellation deadline (less than 2 months before arrival) and if none of the other points listed apply, for all other bookings after the winter season 2020/2021, the AGBH 2006 lt. österreichischem Hotelreglement (Austrian Hotel Regulations). If you cancel 1 month to 1 week before arrival, 70% of the total booking will be charged as cancellation fees and 90% for cancellation 1 week to 1 day before arrival. For your own benefit, we recommend taking out additional relevant travel cancellation insurance for each booking, for example with European Travel Insurance

You will find more information on the opening hours and current reports of the lifts and hygiene measures here.

We look forward to welcoming you soon at the Hotel Panorama, despite the turbulent times! 

Best wishes and stay healthy  
Kirschner Family and Team 

Current situation in Tyrol, COVID-19 information:

directly next to
the cable car