Corona Info & cancellation conditions | Hotel Ladis, Tirol: ****Familienhotel Panorama | Serfaus-Fiss-Ladis
This website uses cookies to improve the user experience. For more info click here!

Plan your winter holiday worry-free & book flexibly 

Dear guests,

Corona and the required measures to prevent or contain the spread of the virus are currently a big part of our lives and will probably will be with us in the winter as well.

We and the entire region are completely aware of our responsibility and can ensure you that we (as in every summer) will undertake everything humanly possible to protect your from infection – Your safety, well-being and your health are our main priority! Despite certain limitations, nothing stands in the way of a fantastic winter holiday in Serfaus-Fiss-Ladis according to the current predictions, and you can look forward to the regular relaxing and adventurous winter sports holiday, including use of our wellness area.

Considering the current situation, we've relaxed our cancellation conditions for stays in the winter season 2020/2021, so that you can relax and plan and book your holiday.


Special cancellation conditions apply for stays booked between 03/12/2020 through to 04/10/2021: 

  • Free cancellation option up to 2 months before arrival
  • Free cancellation option due to quarantine measures mandated by the authorities in connection with Covid-19.
  • Free cancellation option due to (medically certified!) infection with Covid-19
  • Free cancellation option if travel limitations and border closures are introduced in the period booked.
  • Free cancellation if Austria, Tyrol or the Serfaus-Fiss-Ladis region has been classified as the highest risk category by your government during the booked period.

Any deposits will be refunded in full in the cases listed! For cancellations after the free cancellation deadline (less than 2 months before arrival) and if none of the other points listed apply, for all other bookings after the winter season 2020/2021, the AGBH 2006 lt. österreichischem Hotelreglement (Austrian Hotel Regulations). If you cancel 1 month to 1 week before arrival, 70% of the total booking will be charged as cancellation fees and 90% for cancellation 1 week to 1 day before arrival. 

For your own benefit, we recommend taking out additional relevant travel cancellation insurance for each booking, for example with Europäischen Reiseversicherung


You will find more information on the opening hours and current reports of the lifts and hygiene measures here.

We look forward to welcoming you soon at the Hotel Panorama, despite the turbulent times! 

Best wishes and stay healthy  
Kirschner Family and Team 


Current situation in Tyrol, COVID-19 information:

Hotel Panorama Ladis | Fam. Kirschner | Dorfstraße 56 | 6532 Ladis