Privacy policy | Hotel Ladis, Tirol: ****Familienhotel Panorama | Serfaus-Fiss-Ladis
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DATA PROTECTION

This data protection information is based on the GDPR, which became effective in May 2018. This regulates the collection and use of personal data that is collected during contact under some circumstances. When you contact us, the provider of the website (e.g. via contact form, inquiry form or e-mail), your information will be stored for the purpose of processing the inquiry and in the event that there are additional questions. There is the possibility on our pages to provide personal data for making contact. This is not absolutely required, because this may also be done using telephone, fax, e-mail, post or in person. In any case, the data are subject to data protection. Please take a moment, we want to inform you of how we will handle your personal data. Your personal rights are our highest priority. We want to protect all of your rights. All of the data protection obligations beyond this data protection statement remain unaffected. 

WHY WE COLLECT DATA

The collection and use of your personal data only serves for the purpose of making our services accessible to you, or offering you exemplary customer service. Providing you access to our website and being able to offer you an optimal service. If you are not interested in being updated on the newest developments, such as current product, offer and service information, you can let us know at any time. 

THE DATA WE COLLECT

There are a number of situations in which your personal data can help us to provide you with better service. For example, we may ask for your personal information when you start a transaction. Only those accommodations will be offered to you that are relevant to your situation. This includes, name, postal address, telephone number, e-mail address, date of birth or credit card information. We collect information for market research purposes, to better get to know you and to be able to provide you with better service, or which activities you perform on our website. These data are useful to tell us which areas of our website and internet service are of most interest. 

TRANSFER OF PERESONAL DATA

We take the protection of your personal rights very seriously. We assure you that we will never sell nor give your data to other providers. In order to offer exemplary service, we will provide your information under certain circumstances only to serious contracted companies (such as the Serfaus-Fiss-Ladis Tourist Association to issue the Super.Sommer.Card.) You will find a further list on the page Cookies), who are also obligated to protect this data in compliance with the data protection statement. These companies work for us (agencies, NL providers, ...) or can help us to process information, implement orders and acquire services. Deliver products to you, manage and maintain customer data, provide a customer service, to assess your interest in our products and services, carry out market research or implement surveys on customer satisfaction. These companies are obligated to protect your personal data in compliance with our data protection statement to protect the personal rights and are also subject to the GDPR. Under certain circumstances we may be forced to provide your personal data under statutory regulations or for legal proceedings. 


THE PROTECTION OF YOUR PERSONAL DATA

The website uses the SSL (Secure Sockets Layer) for encryption. Therefore, the confidentiality of your personal data and credit card information is guaranteed for transactions via the internet. We also use internal preventative measures to protect your personal data from loss, theft and abuse as well as from unauthorized access, transfer, change and destruction. You are also being called upon and can help us better protect your personal information through relevant preventative measures. Change your password often, protect it and be careful when providing sensitive data. Use secure passwords and make sure that you always use as secure web browser or web service. 

PROTECTION OF PERSONAL RIGHTS

As already mentioned, we take the protection of your personal rights very seriously. So the security of your personal data is guaranteed, the present guidelines are provided to all employees and security precautions strictly implemented to protect your personal rights within the company. The website contains links to websites of other companies. We are not responsible for how these companies handle your personal rights and therefore recommend asking these companies about their data protection statement. 

UPDATING PERSONAL DATA

We have also taken internal measures to ensure that your personal data is always correct, complete and updated for the intended purpose. Naturally, you always have the right to access the personal data you provided and change it. You can thus help us to ensure that your personal contact information and settings are correct, complete and updated. 

E-MAIL NEWSLETTER

We use our e-mail newsletter to inform you regularly about offers and services provided by our company. If you want to receive the newsletter, we need from you a valid e-mail address and information that enable us to check that you are the owner of the indicated e-mail address and consent to the receipt of the newsletter. No additional data will be collected. These data will only be used to send the newsletter. Anyone subscribed to the e-mail newsletter may withdraw their consent to the storage of the aforementioned data as well as to their use for sending the newsletter at any time. The withdrawal may occur via a link in the newsletter itself or by e-mail with the subject “Unsubscribe”. 

Hotel Panorama Ladis | Fam. Kirschner | Dorfstraße 56 | 6532 Ladis