Corona and the required measures to prevent or contain the spread of the virus are currently a big part of our lives and will probably will be with us in the winter as well.
We and the entire region are completely aware of our responsibility and can ensure you that we (as in every summer) will undertake everything humanly possible to protect your from infection – Your safety, well-being and your health are our main priority! Despite certain limitations, nothing stands in the way of a fantastic winter holiday in Serfaus-Fiss-Ladis according to the current predictions, and you can look forward to the regular relaxing and adventurous winter sports holiday, including use of our wellness area.
Considering the current situation, we've relaxed our cancellation conditions for stays in the winter season 2020/2021, so that you can relax and plan and book your holiday.
Any deposits will be refunded in full in the cases listed! For cancellations after the free cancellation deadline (less than 2 months before arrival) and if none of the other points listed apply, for all other bookings after the winter season 2020/2021, the AGBH 2006 lt. österreichischem Hotelreglement (Austrian Hotel Regulations). If you cancel 1 month to 1 week before arrival, 70% of the total booking will be charged as cancellation fees and 90% for cancellation 1 week to 1 day before arrival.
For your own benefit, we recommend taking out additional relevant travel cancellation insurance for each booking, for example with Europäischen Reiseversicherung.
You will find more information on the opening hours and current reports of the lifts and hygiene measures here.
We look forward to welcoming you soon at the Hotel Panorama, despite the turbulent times!
Best wishes and stay healthy
Kirschner Family and Team